Quick answer: Unexpected text messages can impersonate delivery companies, banks, employers, or government agencies. Verify the claim through a known channel and avoid sharing passwords, codes, or payment details through the message.
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Practical next steps
- Open the organization’s known app or site instead of the message link.
- Do not reply to suspicious messages; use the phone’s reporting and blocking options.
- If you shared credentials or money, contact the affected provider promptly and preserve the message.
Frequently asked questions
Can a scam appear in a familiar message thread?
Yes. Sender names and numbers are not reliable proof of legitimacy. Verify unusual requests independently.
Where can I report a suspicious text?
Use your messaging app’s report option, forward it to 7726 where supported by your carrier, or report fraud to the FTC.
Further reading: Official guidance and reference
